Accuro delivers transcription services to Medserv
Medserv, a specialist medical accounts service provide support services to over 300 private consultants. To maintain an excellent reputation for patient care, Medserv utilise an outsourced transcription service so their internal resources can be focused on excellent practice management and accounting services.
Medserv had previously used another transcription firm, but had found a reluctance to integrate with the Medserv system and had ongoing issues with quality.
Matthew Harrison, Director of BD explains “initially we scoped out the project to Medserv and they were happy to outsource work to Accuro on an ongoing trial basis to determine quality and speed of turnaround. After these aspects were satisfied, we began discussing methods of integration to make the process seamless”.
Lisa Hogan, Remote Practice Support Manager comments “Accuro very quickly began to understand the nuances of each of our consultants and provided a fast and accurate service”.
Lisa continues “Accuro’s support team allowed for Medserv’s team to easily communicate any issues and urgent requests which were politely received and and addressed immediately”.
Accuro is a leading medical transcription service provider, operating with an entirely UK based solution.
Accuro’s specialist transcribers have experience in all medical disciplines and have expertise in extensive use of internal PAS systems such as Meddbase, Private Practice Management, Middex Pro and many more.
Matthew continues to say “I am confident that any firm looking to utilise an outsourced transcription service for their private medical consultants will find Accuro’s approach to be complimentary to their business needs”.