General Transcription
We would love to work with you
FAQs
What you need to know
How will you keep my data secure?
We take data security extremely seriously. All data is encrypted in transit and at rest using industry-standard AES-256 encryption. Our systems are ISO 27001 certified, and we comply with GDPR regulations.
Which service should I choose?
The best service depends on your needs. For maximum accuracy, choose Human Transcription. For a balance of speed and accuracy, Hybrid Transcription is ideal. For quick turnaround with clear audio, AI Speech Recognition is fastest.
Who will be transcribing my recording?
Your recordings are transcribed by our team of UK-based professional transcribers. Each transcriber is carefully vetted, trained, and specialises in specific sectors such as medical, legal, or media.
How accurate is your transcription service?
Our Human Transcription service delivers 99.9% accuracy, while Hybrid Transcription achieves 99% accuracy. AI Speech Recognition typically delivers 60-80% accuracy depending on audio quality.
How accurate is speech recognition?
Our AI speech recognition typically achieves 60-80% accuracy for clear audio with single speakers. Accuracy varies based on audio quality, background noise, and accents.
Is your service pay-as-you-go?
Yes, our service is completely pay-as-you-go with no subscription required. You only pay for what you use, charged per audio minute. We also offer volume discounts for larger projects.
Are all your transcribers in the UK?
Yes, 100% of our transcribers are based in the UK. This ensures familiarity with UK terminology, accents, and professional standards.
How do I sign up to transcribe for you?
Visit our Careers page and complete the application form. You'll need to pass our assessment process, which includes a typing test and sample transcription.
What format is my work transcribed onto?
We deliver transcripts in multiple formats including Word (.docx), PDF, plain text, and more. We can also use your own templates and letterheads.
What is medical transcription?
Medical transcription involves converting voice-recorded medical reports into text documents. This includes clinic letters, discharge summaries, and medical notes.
Can you type into a case management system?
Yes, we can integrate with various case management and EPR systems. Our team can type directly into your existing workflows. Contact us to discuss integration options.
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