The project

Gateshead Health NHS Foundation Trust

Gateshead NHS Foundation Trust eliminate backlogs using Accuro’s specialist secondary care transcription service.

The Trust, an 800-bed hospital based in the northeast, required support from a specialist UK transcription service to provide end-to-end typing support, due to long standing staffing issues and the unavoidable backlogs this created in clinical dictation.

Accuro provides typing services via a virtual desktop to the Haematology, Orthopaedic, Cardiology and Respiratory departments at the Trust. Throughout 2022 Accuro has successfully helped the Trust achieve acceptable turnaround times for clinical documentation in all the four departments.