Medical Transcription Services

Medical transcription service with NHS secretaries

Utilising NHS-trained secretaries from every discipline, Accuro can reduce backlogs and provide a complete dictation and transcription service.

 

Medical transcription, your way

Choose a return process that fits the requirement of your service.

Typed into Word

Typed into Systems

Standard Word document return

Choose for your medical transcription to be typed on your template(s), or as a block of text. Manage this through Accuro’s portal, Lexacom, other dictation workflow system or have it returned another way.

Typed into Word

Medical transcription returned on your organisation’s template, blank Word document or edited voice recognition (block text format).

Accuro accepts uploads from all dictation and case management systems and can sync with most. 

Medserv - Medical Account Services

Medserv required a leading transcription provider to support their consultants’ private practice.  

University Hospitals Sussex

University Hospitals Sussex look to Accuro to optimise their transcription.

Let's talk transcription

If you’re not sure how you want your medical dictation typed and returned, get in touch and Accuro can tailor a medical transcription service to fit your requirements.

Typed into Systems

Medical transcription typed directly and securely, via VPN, into the patient’s electronic health record. Accuro work in all the major patient administration systems (PAS) including but not limited to:

Calderdale & Huddersfield NHS Foundation Trust

Having supported Bradford Teaching Hospitals, CHFT instructed Accuro to work within the Medical Division.

Gateshead NHS Foundation Trust

Gateshead NHS Foundation Trust eliminate backlogs using Accuro’s specialist secondary care transcription service.

Pricing

Let's talk transcription

If you’re not sure how you want your medical dictation typed and returned, get in touch and Accuro can tailor a medical transcription service to fit your requirements.

About Us

Accuro has been leading the way in medical transcription services for over 20 years. Accuro’s ethos is providing a secure, quick and reliable medical transcription service to turbo boost patient care. 

What our customers say

NHS Trust, North West NHS Trust, North West

Working with Accuro to deliver this specialist medical transcription project ahead of schedule has provided great results for the trust. Accuro’s rapid turnaround has ensured the trust met C-QUIN guidelines.

Helen Harwood, Practice Manager, Derby Medical Centre Helen Harwood, Practice Manager, Derby Medical Centre

The beauty of Accuro is that you upload the files and they return them with very few questions asked, allowing me to focus on running my practice smoothly.

Allice Wallace, Operations Manager, Private Practice Management, Bristol Allice Wallace, Operations Manager, Private Practice Management, Bristol

We came from using a different typing company for many years. The first thing we noticed was that their turnaround time was very fast. We are very impressed with their speed and accuracy.

Suzie Fox, Practice Manager, David Dunaway & Associates, London Craniofacial Unit Suzie Fox, Practice Manager, David Dunaway & Associates, London Craniofacial Unit

We have been using Accuro for over four years for our Plastic/Craniofacial and Reconstruction Surgery Service. The work is completed quickly and to a high standard across a number of bespoke templates.

Grace Hancock, Acute Services Manager, Sussex Community Dermatology Service Grace Hancock, Acute Services Manager, Sussex Community Dermatology Service

It is very simple to install and use, and the quality of work coupled with the fact we receive all our letters back the next day means it’s the best solution for our practice.

Mr Damon Simmons, Consultant Orthopaedic Surgeon Mr Damon Simmons, Consultant Orthopaedic Surgeon

Accuro provide a professional, speedy and accurate transcription service and are always attentive to my needs. With the support of Accuro, my business has gone from strength to strength.

Gwen Green, Greenbank Surgery, Warrington Gwen Green, Greenbank Surgery, Warrington

The quick turnaround and reliability definitely provides cost and time saving benefits when compared to hiring in temporary staff to cover busy times, staff shortages or holiday periods.

Andre Goncalves, CEO, Your Personal Medical Assistant Andre Goncalves, CEO, Your Personal Medical Assistant

I have found their delivery excellent, and importantly for me, a very quick and easy implementation, thanks to solid account management.

Marie Church, Managing Director RN Cognitive Behavioural Psychotherapist MSc UKCP BABCP (Accredited) Marie Church, Managing Director RN Cognitive Behavioural Psychotherapist MSc UKCP BABCP (Accredited)

The teams of secretaries are always prompt and efficient in transcribing our work and the account managers handle our account with diligence and a style that makes us feel like a valued customer.

Frequently asked questions

We pride ourselves on the accuracy of the transcripts we return.  Our human medical transcription service will always be the best option, with your dedicated team being able to get used to accents, styles, interruptions etc. If however you have a budget restriction we have two other solutions that may be more useful.  Our AI solution with edit included will produce high levels of accuracy without the formatting that transcription provides.  Speech recognition alone will produce a lower level of accuracy but can still be a very useful tool if you need to quickly produce a rough draft.

Yes.  Our medical transcription service operates on an on-demand basis meaning you can dip in and out as often or infrequently as needed.  We do however offer discounts for large volumes or frequent uploads so it’s always worth speaking to your account manager about this.

Medical transcription services are part of the healthcare industry that transcribes, and edits doctor dictated reports, procedures, and notes in an electronic format. Health practitioners dictate what they have done after performing procedures, referral letters, patient notes and much more. Medical transcribers (medical typists, medical transcriptionists, etc.) transcribe the dictation, edit documents generated by speech recognition, or both.

Pertinent, up-to-date and confidential patient information is typed and documented by a medical transcriber. This text may be printed and placed in the patient’s record, retained only in its electronic format, or placed in the patient’s record (see EMIS or SystmOne) and also retained in its electronic format. Medical transcription can be performed by transcribers who are employees in a hospital, GP surgery or who work at home as freelancers for the hospital or surgery, or on behalf of an outsourced transcription service provider as contractors that perform medical transcription for a hospital, clinic, physician group or other healthcare provider.

Hospital facilities often prefer electronic storage of medical records due to the sheer volume of hospital patients and the accompanying paperwork. The electronic storage in their database gives immediate access to subsequent departments or providers regarding the patient’s care to date, notation of previous or present medications, notification of allergies, and establishes a history on the patient to facilitate healthcare delivery regardless of geographical distance or location.

The term transcript is used to refer to a healthcare professional’s document produced to keep a record, create a report for a third party, or in letter format as part of a referral, follow-up or other document. Each specific transcribed document is then combined in to the patient’s history and becomes part of the larger patient record commonly known as the patient’s medical history.

Medical transcription services encompass the medical transcriber performing document typing and formatting functions according to an established criterion or format, transcribing the spoken word of the healthcare professional on to a pre-agreed letterhead or proforma. A proper medical transcript requires correct spelling of all medical terminology and words and correcting errors in the healthcare professional’s dictation.

Outsourced medical transcription providers usually set their own requirements for their transcribers in terms of experience. Transcripts sometimes must comply with medico-legal concerns, policies and procedures, and therefore the medical transcription provider will allocate work to the most suitable medical transcriber.

In terms of data security, medical transcription service providers will have to abide by laws and regulations set out by GDPR, Data Protection Act and also other customer specific data regulations. Look out for the ISO27001 certification.

In the UK, most digital dictation is produced by and managed within dictation management systems such as Lexacom, Crescendo and BigHand. The best medical transcription service providers will offer full and free integration with these systems.

A growing number of medical providers send their digital dictation by digital voice files, utilising a method of transcription called voice or speech recognition. Speech recognition is still a new technology that isn’t as accurate as human transcription services. For healthcare professionals to utilise speech recognition software, they must first train the program to recognise their spoken words.

Poor speech habits and problems such as heavy accents and mumbling complicate the process for both the medical transcriber and the speech recognition software. With human transcription, a transcriber can flag parts of a digital dictation as inaudible or unintelligible, but speech recognition software will transcribe these parts often leading to completely incorrect transcription or missing text.

The negatives of speech recognition technology is that sometimes the time spent correcting a document can outweigh the benefits of a quick rough draft document. The quality of speech recognition can range from poor (60% accuracy) to excellent (95%+ accuracy). Frequently, negative contractions and the word “not” is dropped altogether. These flaws have led to concerns that at present, speech recognition technology could have adverse effects on accurate patient documentation.

A new service offered by Accuro, enhanced speech recognition service, offers the benefits of speech recognition (cheap transcription services, quick turnaround, etc.) with the benefits of human medical transcription services with a human proofread. A medical transcriber will perform a proofread of the speech recognition file generated, increasing the accuracy to 99%. This allows healthcare professionals to pay less than traditional human transcription, keep costs down over hiring in-house medical secretaries, whilst still receiving the same service level of human transcription.

Medical transcription is still the primary mechanism for a healthcare professional to clearly communicate with other healthcare providers, to advise them on the state of the patient’s health, request referrals and other documentation, all whilst ensuring the high level of patient care required within a healthcare setting.

Cardiology transcription service

Consultant transcription service

Dental Practice transcription service

Digital medical transcription service

Expert panel meeting transcription service

Expert Witness transcription service

Gastroenterology transcription service

General Practice transcription service

General Surgery transcription service

GP Surgery transcription service

Gynaecology transcription service

Health Clinic transcription service

Hospital transcription service

In-patient summaries transcription service

Medical correspondence transcription service

Medical Research transcription service

Medical Secretarial transcription service

Medicolegal Report transcription service

Musculoskeletal / Sports Medicine transcription service

Neurology transcription service

Obstetrics transcription service

Oncology transcription service

Operative and procedure notes transcription service

Ophthalmology transcription service

Orthopaedics transcription service

Outpatient notes transcription service

Paediatrics transcription service

Primary Care transcription service

Private medical consultations transcription service

Private Practice Management transcription service

Psychiatric evaluation transcription service

Radiology reports transcription service

Secondary Care transcription service

University Medical Research transcription service

Urology transcription service

Working group meeting transcription service

ADHD report transcription service

Advice & Guidance letter transcription service

ASD report transcription

Break out sessions transcription service

Care plan transcription service

Clinical care guidelines transcription service            

Clinical notes transcription service

Consultation reports transcription service

Digital medical transcription service

Discharge report transcription service

Dissertations transcription service

Drug-making procedures transcription service

Employee transcription service

Expert panel meetings transcription service

Expert Witness transcription service

HR transcription service

In-patient summaries transcription service

Interview transcription service

Lab report transcription service

Laboratory report transcription service

Medical assessment transcription service

Medical conference transcription service

Medical conference transcription service

Medical correspondence transcription service

Medical focus group transcription service

Medical history report transcription service

Medical report transcription service

Medical research transcription service

Medical training transcription service

Medicolegal reports transcription service

Multi-Disciplinary Team meeting transcription service

NICE protocol transcription service

Operation notes transcription service

Operative notes transcription service

Outpatient notes transcription service

Patient letters transcription service

Pharmaceutical research interview transcription service

Pharmaceutical transcription service

Physiotherapy note transcription service

Private Referral letter transcription service

Procedure notes transcription service

Psychiatric evaluations transcription service

Radiology reports transcription service

Referral letter transcription service

Rehabilitation notes transcription service

Round table transcription service

Shared Care Guidelines transcription service

Student medical interview transcription service

Symposia transcription service

Telephone interview transcription service

Working group meetings transcription service

We pride ourselves on the accuracy of the transcripts we return.  Our human medical transcription service will always be the best option, with your dedicated team being able to get used to accents, styles, interruptions etc. If however you have a budget restriction we have two other solutions that may be more useful.  Our AI solution with edit included will produce high levels of accuracy without the formatting that transcription provides.  Speech recognition alone will produce a lower level of accuracy but can still be a very useful tool if you need to quickly produce a rough draft.

When you upload an audio dictation file you can choose from either Accuro’s medical transcription service, speech recognition + edit or speech recognition only. This choice is available for each upload and the relevant charges apply.

 

What is Accuro’s medical transcription service?

Typed by a medical transcriber with a number of years’ experience in their specific medical transcription field. Each transcriber is assigned work on a file-by-file basis to ensure their speciality is a match for the dictation.

 

What is Accuro’s speech recognition + edit service?

A ‘rough draft’ document is created by Accuro’s medical speech recognition software, and then proofread and edited by a medical transcriber with a number of years’ experience in their specific medical transcription field. Each transcriber is assigned work on a file-by-file basis to ensure their speciality is a match for the dictation.

 

What is Accuro’s speech recognition service?

A ‘rough draft’ document is created by Accuro’s medical speech recognition software, which can then be proofread and edited by the secretaries at your practice, service or company.

 

For more information on what type of speech to text service is suitable for your digital dictation then please get in touch, or trial the services for free today.

This depends on which service you opt for.  If you choose our medical transcription service, you will be allocated a dedicated team of medical transcribers who will always deal with your recordings.  Transcribers are selected based on appropriate experience, so if for example you are an Orthopaedic Surgeon a team of medical secretaries who have worked in an orthopaedics department will be selected. 

If you opt for speech recognition + edit your recording will be run through our speech recognition engine before being edited by a proofreader who has experience in your area of expertise.

Accuro’s medical speech-to-text services rely on quality recruitment of medical transcribers, and assigning them to your relevant medical field.

In each case the ‘human’ working on your recording will be based in the UK.

Accuro has been transcribing confidential medical dictation and other recordings for over 20 years.  Accuro’s medical transcription software has been developed around the stringent encryption standards required by the NHS. 

 

Accuro are proud to be certified to ISO27001, the internal standard governing data security, as well as attaining a Cyber Essentials Certificate.

 

Accuro are visited annually by external auditors who review every part of our medical transcription service, operational and technical processes.

 

Accuro are registered with the ICO and have an inhouse compliance team who are responsible for monitoring adherence to UK GDPR regulations.

Accuro’s medical transcription service operates on an on-demand basis meaning you can dip in and out as often or infrequently as needed. 

To find out the standard medical transcription prices, please visit Accuro’s pricing page here.

Accuro offer discounts for large volumes or frequent uploads so it’s always worth getting in touch to discuss this further.

Yes. Accuro has always worked with medical transcribers here in the UK. Accuro’s ethos is to support local contractors providing them with a secure and flexible way of working.

 

Outsourcing medical transcription to firms based outside of the UK can come with a number of inherent risks. To find out more about why you should only outsource medical transcription to UK-based firms, read our blog here.

Accuro would love to hear from you if you have experience in medical transcription services, legal transcription or professional services transcription. Accuro’s recruitment team can guide you through the process and help you grow your panel of customers based on the areas you specialise in. To apply now, please click here.

Medserv

Medserv instruct Accuro through a second-generation dictation system that:

  • Provides unrivalled medical quality transcription.
  • Guarantees a one-day turnaround.
  • Provides flexible and easy functionality, 24/7.
  • Is secure and ISO27001 compliant.

Medserv provide medical billing and private practice support to over 400 consultants across the Republic of Ireland and the United Kingdom.

Accuro is the leading provider of specialist medical transcription solutions with over 20 years’ experience in the private medical sector.

University Hospitals Sussex

University Hospitals Sussex needed a UK-based provider of outsourced medical transcription who could securely integrate with their existing digital dictation system.

Following an assessment of providers, the Trust chose instruct Accuro and outsource dictation from several large departments including Haematology, Colorectal, Cardiology and Rheumatology.  Operating a central transcription model allows the internal team at University Hospital Sussex to manage the output and choose the most appropriate dictations to outsource. 

Calderdale & Huddersfield NHS Trust

As a result of a national shortage of qualified medical secretaries, Calderdale & Huddersfield found themselves in a clinical typing backlog situation across a number of disciplines.

Accuro liaised with Calderdale & Huddersfield’s operational, admin and IT teams to create an integrated approach:

  1. Dictations accessed and typed by Accuro’s NHS-trained secretaries. 
  2. Typed document proofread and edited by Accuro’s internal editing team.
  3. Clinical document migrated into the corresponding patient encounter within EPR Cerner.

Calderdale and Huddersfield NHS Trust continue to use Accuro as a daily support to a number of departments.

Gateshead Health NHS Foundation Trust

Gateshead required support from a specialist UK transcription service to provide end-to-end typing support, due to long standing staffing issues and the unavoidable backlogs this created in clinical dictation. 

Accuro continues to provide typing services via a virtual desktop, utilising Winscribe and EPR Cerner to the Haematology, Orthopaedic, Cardiology and Respiratory departments at the Trust. Throughout 2022 and 2023 Accuro has successfully helped the Trust achieve acceptable turnaround times for clinical documentation in all the four departments.