Transforming NHS Documentation | NHS Legacy Technology

A healthcare professional dictating notes into Accuro's app, symbolizing efficiency and innovation in medical documentation.

Accuro attended Convenzis‘s Healthcare Connectivity Conference regarding leaving NHS legacy tech behind. After a day discussing legacy technology with NHS professionals, and open forum conversations regarding legacy tech, the overwhelimg consensus was that replacing legacy technology presented plenty of difficulties:

  • No room in the budget to replace.
  • No time to train staff on new technology.
  • Environmental concerns with throwing away old tech.


The NHS is on the cusp of a digital transformation. In the heart of this revolution lies the potential to leverage legacy technology through innovative solutions like Accuro’s dictation app and medical transcription service. This transformative approach promises not just to streamline the documentation process but to do so in a cost-effective, environmentally friendly manner, all while enhancing the overall quality of patient care.

The Synergy of Legacy Technology and Modern Innovation

Accuro's Dictation App: Bridging the Gap

Legacy technology within the NHS isn’t a sign of obsolescence; rather, it’s a foundation upon which modern innovations can be integrated. Accuro’s dictation app exemplifies this by allowing healthcare professionals to dictate notes directly from their mobile phones. This seamless integration ensures that the rich history and data within NHS systems are complemented by cutting-edge efficiency.

Unified Transcription Services: A Singular Solution

Dictation workflows and patient administration systems (PASs) have long been a source of inefficiency within the NHS. Accuro’s service addresses this by offering a department-wide solution that syncs dictation and transcription processes across all levels, ensuring a cohesive workflow.

Optimising Accessibility and Efficiency

Gone are the days of delayed access to critical patient information. With Accuro’s web-based portal, healthcare professionals can instantly access completed transcripts or have them typed directly into PASs, facilitating immediate and informed patient care decisions.

Expertise at Every Turn: Best-in-Class Medical Transcribers

Accuro isn’t just about the technology; it’s about the people behind it. Accuro’s team of medical transcribers, boasting extensive experience with the NHS, ensures that every transcript is of the highest quality, reflecting the nuances and complexities of medical transcription.

Eco-Conscious and Cost-Effective: A Dual Benefit

In an era where environmental considerations are paramount, Accuro stands out by reducing the need for constant hardware and software upgrades. This not only diminishes the environmental footprint but also cuts down on the time and resources spent on training and sales demonstrations.

Cost Savings: Maximising Resources

The economic benefits of Accuro’s service cannot be overstated. By eliminating the need for in-house medical secretaries and minimising hardware investments, the NHS can reallocate funds towards direct patient care and other critical areas.

User-Friendly Design: Simplicity Meets Sophistication

Ease of use is at the core of Accuro’s design philosophy. By making its dictation app and transcription service intuitive, Accuro ensures that healthcare professionals can focus on what they do best: caring for patients.

Accuro’s dictation app is designed with flexibility and compatibility in mind. Dictation is sent to Accuro’s transcribers and correspondence is seamlessly typed into your service’s existing patient administration systems (PASs) and other healthcare management software. 

This integration not only streamlines the documentation process but also enhances the continuity of patient care across various departments and specialties within the NHS.

Absolutely. Accuro’s dictation and transcription service is scalable, making it suitable for departments and practices of any size within the NHS. Whether it’s a small general practice or a large hospital trust, Accuro can tailor its services to meet the specific needs of each department, ensuring that every entity within the NHS can benefit from improved efficiency and reduced administrative burdens.

This adaptability also allows for the service to grow alongside departments, accommodating increasing demands without compromising on quality or speed. For more information, check out Accuro’s medical transcription page.

Accuro’s medical transcribers are not just typists; they are seasoned professionals with extensive experience in medical transcription, specifically within the NHS framework.

This experience equips them with a deep understanding of medical terminology, patient confidentiality requirements, and the nuances of various medical specialisations. Moreover, Accuro ensures that its transcribers undergo rigorous training and continuous education to stay abreast of the latest developments in healthcare documentation.

This commitment to excellence ensures that documents are not only accurate but also compliant with all relevant health information management standards.

Accuro contributes to environmental sustainability by minimising the need for physical hardware upgrades and reducing paper usage through its digital dictation and transcription services.

By leveraging existing mobile devices and computers, Accuro eliminates the environmental impact associated with manufacturing, transporting, and disposing of new hardware.

Additionally, by utilising home-working secretaries, Accuro completely cuts out the travel impact of 1000s of secretaries a day.

This eco-friendly approach aligns with the NHS’s sustainability goals, contributing to a healthier planet without compromising patient care.

The cost of Accuro’s service is significantly lower than traditional in-house secretarial solutions. By eliminating the need for dedicated transcription staff, Accuro helps the NHS save on salaries, training, national insurance, pension, sick leave, annual leave and benefits associated with employing full-time medical secretaries.

Furthermore, Accuro’s pay-as-you-go model ensures that departments only pay for the transcription services they need, avoiding the fixed costs associated with maintaining an in-house transcription department.

This cost-effective approach allows the NHS to reallocate financial resources towards patient care and other critical areas, maximising the value of every pound spent.

Accuro offers comprehensive support to first-time users of its dictation app, ensuring a smooth and hassle-free transition. This support includes personalised remote training sessions, detailed user guides, and 24/7 customer service to address any questions or concerns.

Accuro’s team of experts works closely with NHS departments to customise the app’s settings and workflows to meet their specific requirements, ensuring that users can leverage the full potential of the service from day one. This commitment to user support reflects Accuro’s dedication to not just providing a service but also ensuring its successful implementation within the NHS ecosystem.

The Proof Is in the Pudding: Free Trials

Accuro’s confidence in its service is demonstrated through its offer of free trials. This no-obligation approach allows NHS departments to witness firsthand the transformative impact of Accuro’s dictation and transcription services.

In conclusion, the synergy between the NHS’s legacy technology and Accuro’s innovative dictation and transcription service opens a new chapter in healthcare documentation. This partnership promises not only to enhance operational efficiency and patient care but also to pave the way for a more sustainable, cost-effective future in healthcare. Accuro stands as a beacon of innovation, ready to assist the NHS in navigating the complexities of modern healthcare demands without losing sight of its core mission: to provide comprehensive, accessible, and high-quality care to all.

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