Healthcare
Expert Back-Office Services for Healthcare
Accuro frees healthcare teams from administrative burden through Ambient Voice Technology, our healthcare AI Assistant and a UK-based panel of medical secretaries providing transcription, scheduling and administrative support.
Trusted by Leading Organisations
What we do
We deliver Ambient Voice Technology, expert human transcription, a suite of AI tools, and secretarial services - all in one place.
Ambient Voice Technology
Accuro’s Ambient Voice Technology captures notes, summaries and tasks at the point of the care. All from the power of your mobile or laptop.
Human Transcription
Have your transcript reviewed and edited by our panel of UK-based medical secretaries, ensuring it accurately captures the emotion, nuance, and clinical context of the conversation.
Security
Completed files are returned to the Accuro Portal, where you can securely review, download and store documents and audio files, or integrate directly with your EPR.
Accuro Assistant
Healthcare’s most secure AI Agent. Accuro Assistant automates documentation, schedules appointments, triages referrals, generates prescriptions and reduces repetitive admin workload.
End-to-End Secretarial Support
For additional support, our experienced secretarial team can manage patient data updates, send referral letters, schedule appointments, and more.
Accuro is the leading supplier on the NHS SBS Framework
AI-Powered Transcription
Automatic speech-to-text transcription powered by industry-leading AI models, delivering 96% accuracy.
Human Expertise
Our panel of 2,000+ UK-based medical typists reviews and refines transcripts to ensure clinical accuracy, context and nuance, delivering a 99% accuracy guarantee.
Hybrid: Human-in-the-loop AI
AI Assistant
Enhance your workflow with Accuro Assistant
Accuro Assistant acts as your personal AI assistant, securely automating repetitive admin tasks.
Streamline follow-up admin
Accuro Assistant automates documentation, generates prescriptions, triages referrals, schedules appointments – helping your team streamline processes and tasks.
Admin Services
More than transcription. Accuro acts as an extension of your back-office, supporting clinical and administrative workflows.
Updated EPR & Data Migration
Keep patient records accurate and up to date. Our team securely manages EPR entries, data corrections, migrations and uploads so your clinicians can focus on care, not admin.
Clinical Letters
From clinic notes to referral letters, we prepare, format, and send correspondence with accuracy and confidentiality, ensuring timely communication across teams and with patients.
Appointment Booking
We handle scheduling and patient liaison with professionalism and empathy, helping to reduced DNA rate and keep your diary full.
Translation
Accuro provides secure, clinically accurate translation services for healthcare teams. We help ensure patient information, consultations, and documentation are accessible in multiple languages.
Benefits
Discover the advantages of Accuro’s medical transcription service for all kinds of healthcare practitioners, from GP surgeries to hospitals.
Efficiency in healthcare
Clinicians save 22% on their admin time everyday using Accuro (this is data taken from a 2024 survey of 780 Accuro clinician clients)
Fast, accurate transcription
Accuro’s human-in-the-loop transcription service ensures that the speed of AI is backed up by contextual and emotionally intelligent context.
Advanced data security & compliance
At Accuro, we’re proud to comply with GDPR, and our services are ISO27001 certified. We also hold a Cyber Essentials Plus certification, as we’re dedicated to our users’ security.
We store every original recording. If questions ever arise – clinical, ethical, or legal – there’s always a verifiable record to turn to. No uncertainty. No lost data. Just complete confidence in every word.
Case Studies
Real Results, Real Impact
FAQs
What you need to know
How will you keep my data secure?
We take data security extremely seriously. All data is encrypted in transit and at rest using industry-standard AES-256 encryption. Our systems are ISO 27001 certified, and we comply with GDPR regulations.
Which service should I choose?
The best service depends on your needs. For maximum accuracy, choose Human Transcription. For a balance of speed and accuracy, Hybrid Transcription is ideal. For quick turnaround with clear audio, AI Speech Recognition is fastest.
Who will be transcribing my recording?
Your recordings are transcribed by our team of UK-based professional transcribers. Each transcriber is carefully vetted, trained, and specialises in specific sectors such as medical, legal, or media.
How accurate is your transcription service?
Our Human Transcription service delivers 99.9% accuracy, while Hybrid Transcription achieves 99% accuracy. AI Speech Recognition typically delivers 60-80% accuracy depending on audio quality.
How accurate is speech recognition?
Our AI speech recognition typically achieves 60-80% accuracy for clear audio with single speakers. Accuracy varies based on audio quality, background noise, and accents.
Is your service pay-as-you-go?
Yes, our service is completely pay-as-you-go with no subscription required. You only pay for what you use, charged per audio minute. We also offer volume discounts for larger projects.
Are all your transcribers in the UK?
Yes, 100% of our transcribers are based in the UK. This ensures familiarity with UK terminology, accents, and professional standards.
How do I sign up to transcribe for you?
Visit our Careers page and complete the application form. You'll need to pass our assessment process, which includes a typing test and sample transcription.
What format is my work transcribed onto?
We deliver transcripts in multiple formats including Word (.docx), PDF, plain text, and more. We can also use your own templates and letterheads.
What is medical transcription?
Medical transcription involves converting voice-recorded medical reports into text documents. This includes clinic letters, discharge summaries, and medical notes.
Can you type into a case management system?
Yes, we can integrate with various case management and EPR systems. Our team can type directly into your existing workflows. Contact us to discuss integration options.
Ready to simplify transcription?
Join thousands of professionals who trust Accuro for fast, accurate, and secure transcription.