Spire Parkway Hospital
Spire Parkway Hospital, a private hospital based in Solihull contacted Accuro in January 2020 in order to support their internal secretarial team as a result of staff shortages due to retirement and attrition issues.
Number of consultants
Years working with Accuro
Due to natural attrition in the secretarial team, Spire Parkway in Birmingham decided to look for an outsourced solution, avoiding the time and cost implication of new recruitment.
After a trial period with 3 central Spire approved suppliers, Accuro was chosen to support consultants and the internal secretarial team.
The Spire team now have access to leading transcription software and full control of dictation, choosing to outsource an unlimited daily amount of audio with a guaranteed one day SLA. In addition, the access to a dashboard means they can track single dictations or individual consultant audio as it proceeds through the workflow.
For more information on Spire Parkway’s work with Accuro, see the case study by clicking here.