Step 1: Welcome to Accuro
Welcome to Accuro’s panel of transcribers. Our team are based in Knutsford, Cheshire and are on hand to help should you need to contact us.
Work must be completed and back to us by 9am the day after it was assigned to you. Days are business days, for example, work sent to you on a Friday is due back by 9am the following Monday.
You will notify us if you plan to move outside of the UK and will not request transcription for completion when outside of the UK.
Based on your experience, our team will select a number of customer accounts for you to work on. You can work as often or as infrequently as you want to. You can work during the day or in the evenings. We will try and fulfil your work requests but cannot guarantee that we will do so. Our software allocates dictation to you automatically on the basis of your experience, how well you have performed on previous dictation tasks and also on the fee that you charge.
The majority of dictation that we receive from our customers is confidential or sensitive. To make sure that we look after this sensitive information we use secure software to transfer dictations and transcripts between your computer and our server. This software is built and owned by Accuro and will be provided to you free of charge for the duration of the time you work with us. This is the only way you can receive dictation from us, other less secure methods such as email are not permitted.
Firstly though, please set aside around about 30-45 minutes to complete your setup with ourselves. You can do this all in one go, or complete each step on its own.
Note: We recommend you use the Google Chrome browser for this process. If not, ensure you look out for the FAQ at the bottom of step 7.
Once you’ve read the above, click next below to continue.