Accuro’s Commercial Director, Gordon Healiss discusses the concept of outsourcing and exactly what decision makers need to think about.
Modern Claims Magazine Editorial
If you are considering outsourcing and would like to discuss it with us, you can get in touch by calling us now on 01744 758111 or by filling in our web enquiry form http://www.accuro.co.uk/get-started/
To sign up for a free account and access our panel of UK-based transcribers, register today.
Certification No. 186109
© 2021 Accuro. Registered in England and Wales Number 7384107 - VAT no. 100 4123 95
An automated transcription process which converts speech into text with an added edit (professional proofread). This service is suitable for customers who require a grammatically correct, complete document, with all the automated speech-to-text software errors corrected. The document is delivered in block text format which is ideal for internal use but will need reformatting for external use. This is a hybrid product, incorporating cost reductions and a human proofread.
This is a back-end speech recognition service which means that audio is uploaded with a completed block text document being returned quickly but following a correction audit by a professional proofreader. A front-end engine requires users to sit and correct documents there and then, such as Dragon Naturally Speaking software. The back-end process delivers where users do not have time to correct and do not want a change in their current upload process.
Accuro trialled numerous speech recognition apps and voice recognition apps including Nuance’s Dragon Naturallyspeaking, Google Dictation, and Microsoft Azure’s speech-to-text service.
Accuro chose a bespoke, profile-based version of Microsoft Azure’s speech-to-text service due to their higher accuracy achieved through Azure’s neural networks and deep learning technology.
Being profile based, Accuro’s speech recognition service benefits from industry specific dictionaries and deep learning where accent, dialect and dictation styles can be learned to improve accuracy over time.
With Microsoft’s acquisition of Nuance’s Dragon dictation, Accuro benefit from the fastest progressing and best AI in the speech-to-text market.
Speech recognition is an automated transcription process which converts speech into text. This service is suitable for customers requiring a cost-effective and rapid rough draft copy of their voice into text.
‘Front end’ engines, such as Nuance’s Dragon Naturallyspeaking, require users to correct and edit (fix) documents in-app.
Accuro is a back-end speech recognition service which means that audio is uploaded and a completed block text document is returned within minutes.
The back-end process delivers when users want to upload dictation and then want an administrator to process the document or edit in Microsoft Word themselves, at a convenient time.
Accuro trialled numerous speech recognition apps and voice recognition apps including Nuance’s Dragon Naturallyspeaking, Google Dictation, and Microsoft Azure’s speech-to-text service.
Accuro chose a bespoke, profile-based version of Microsoft Azure’s speech-to-text service due to a higher accuracy achieved through Azure’s neural networks and deep learning technology.
Being profile based, Accuro’s speech recognition service benefits from industry specific dictionaries and deep learning where accent, dialect and dictation styles can be learned to improve accuracy over time.
With Microsoft’s acquisition of Nuance’s Dragon dictation, Accuro benefit from the fastest progressing and best AI in the speech-to-text market.
Accuro has over 750 UK based transcribers with skill sets in all sectors. We specialise in users dictating individually to produce a document, multiple voices in conference or video call environments or supporting video content with web captioning.
The most accurate and flexible product. An industry specific, trained panel of UK transcribers produce highly accurate documents, replacing the need to employee local typists or assisting during peaks in workload.
Accuro specialises in producing accurate business ready documents from speech audio files. By accessing our secure portal, customers upload voice files which are distributed to a professional UK transcriber. Once complete, the file is instantly queued into an editing list and professionally proofread before we make it available to you or your secretary for onward distribution.
Whether you only need one file transcribing, or have a volume requirement you can access a dashboard to track progress, manage profiles, check spend plus much more.
Accuro’s speech recognition service uses the very latest in neural network technologies, Microsoft Azure. Customers choosing Accuro’s speech recognition service will be looking for a rough draft which can easily be reformatted inhouse. The solution is cost saving and quick.
Block of text format.
| Speakers | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
1 |
£0.10 |
1 hour |
No |
Accuro’s professional and legal speech recognition service is suitable for:
Accuro’s speech recognition + edit service uses the very latest in neural network technologies, Microsoft Azure. Customers choosing this service will be allocated a bespoke profile based on their speciality, with that profile being supported by one of Accuro’s technical glossaries. Content created by the speech recognition engine is checked for accuracy by Accuro’s team of proofreaders.
Block of text format.
| Speakers | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
1 |
£0.80 |
Next business day |
Yes (4 hours) |
Accuro’s professional and legal speech recognition + edit service is suitable for:
A UK transcription service provided by experienced legal and professional transcribers. Audio transcription is allocated via secure bespoke software to transcribers to produce an accurate interpretation of the audio file.
To achieve maximum accuracy rates, completed digital transcription is edited and checked by our in-house professional proofreaders before despatch to the customer.
| Speakers | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
1 2-4 5-7 8 + |
£1.20 £1.50 £1.70 £2.00 |
Next business day 2 days 3 days 5 days |
Yes (4 hours) Yes (1 day) Yes (1 day) Yes (3 days) |
Volume discounts apply.
Accuro’s professional and legal transcription service is suitable for:
Many businesses in an ever-growing international market require translation services to support trading overseas. Whether this be marketing material or a website in a foreign language, businesses tend to rely on a quick Google search to find a translation provider. Let Accuro do the hard work for you. Accuro can source the very best translation provider for you using our approved suppliers who have demonstrated commitment to service delivery, accuracy and value for money. So if you have a translation project that you need completing then why not get in touch today.
Accuro’s approved panel use a combination of international linguists and translation memory tools to provide the most cost-efficient and accurate service on the market. They have extensive reach into many sectors including:
Accuro’s approved translation providers have tens of thousands of linguists worldwide, able to translate from the most common of combinations such as English to Arabic, or Dutch to English and to more niche translations such as Tagalog to Afrikaans.
The list of languages covered by our translation panel is not exhaustive. If you cannot see the language you require, please use our contact us page, or call us on 01565 748000 and we will be able to advise further.
Whether you are thinking “how do I add captions to my video?” or “how do I make my video accessible for deaf people?” – consider Accuro’s captioning service.
Whether you are a novice video creator or a senior media producer, Accuro provide subtitles in WebVTT (Web Video Text Track) format to add timed-text as an overlay on your video. WebVTT is the industry standard format for closed captions.
Accurate captions on a video allows your content to reach a wider audience and enables viewers to enjoy even with the sound turned off.
Accuro’s speech recognition service uses the very latest in neural network technologies, Microsoft Azure. Customers choosing Accuro’s speech recognition service will be looking for a rough draft which can easily be reformatted inhouse. The solution is cost saving and quick.
Block of text format.
| Speakers | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
1 |
£0.10 |
Next business day |
Yes (4 hours) |
Accuro’s medical speech recognition service is suitable for:
Accuro’s speech recognition + edit service uses the very latest in neural network technologies, Microsoft Azure. Customers choosing this service will be allocated a bespoke profile based on their medical speciality, with that profile being supported by one of Accuro’s technical glossaries. Content created by the speech recognition engine is checked for accuracy by Accuro’s team of proofreaders.
Block of text format.
| Speakers | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
1 |
£0.80 |
Next business day |
Yes (4 hours) |
Accuro’s medical speech recognition + edit service is suitable for:
A sector leading UK transcription service provided by medical transcribers with expertise in all major specialities. Audio transcription is allocated via secure bespoke software to transcribers to produce an accurate interpretation of the audio file.
To achieve maximum accuracy rates, completed digital transcription is edited and checked by our in-house professional proofreaders before despatch to the customer.
| Speakers | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
1 |
£1.20 |
Next business day |
Yes (4 hours) |
Volume discounts and set price per letter (primary care) and price per line equivalency available on request
| Multi-voice | Fee / min | Turnaround | Qualify for urgent request? |
|---|---|---|---|
|
2-4 5-7 8 + |
£1.50 £1.70 £2.00 |
2 days 3 days 5 days |
Yes (1 day) Yes (1 day) Yes (3 days) |
Accuro’s medical transcription service is suitable for:
Accuro has been providing specialist transcription services to medical professionals in the UK since 2001. Our customers enjoy a reduction in their fixed secretarial costs, improved efficiency in document turnaround times and freedom from the HR headaches involved in recruitment and retention of staff.
Our customers include GP surgeries, NHS Trusts, and medical professionals working in the private sector. Our doctors use the service as an extension to their team of employed secretaries, either as a complete solution, a daily overflow typing pool or on an adhoc basis when staff take annual or sick leave.
Our guaranteed one business day turnaround and free priority service ensures clinical correspondence is always dealt with on time. With speed, responsiveness, security and cost-effectiveness at the core of what we do why choose anyone else as your virtual assistant?
We provide medical transcription services across the following dictation tasks:
As well as our high-quality medical transcription services, Accuro provides excellent legal transcription services, occupational therapy transcription, academic transcription services, human resources transcription, insurance transcription and property transcription.
