Winscribe alternative dictation software

Winscribe’s dictation platform has enabled organisations to manage and route dictations and manage document production.

Nuance who own Winscribe announced in 2023 that Winscribe will reach end of life and will not be supported from June 2023, with on-premise solutions completely ending in summer 2024.

Current users of Winscribe, including many secondary-care organisations are facing the challenge of finding a replacement platform and wondering what their future needs are in an ever-changing environment.

What a Winscribe alternative should look like

Do you want a like-for-like replacement?

Dictation workflow providers, such as LexacomBigHand and Accuro’s dictation software provide a good Winscribe alternative. With a particular focus on the NHS, trusts may want to check which digital dictation providers are on the SBS framework, which can be found here.  

A key factor to consider is how the dictation company manages transcription routing and secure outsourcing. Do they offer a full range of options, such as in-house typing pools, secure UK-based outsourcing, speech recognition, or a combination of these? Additionally, how do they charge for these services?

Do you require a peech recognition solution?

Why not try out speech recognition and find out the time and cost-saving benefits? If your organisation is set up for speech recognition or wants to be, then now may be the time to replace Winscribe with an end-to-end solution.

You should consider both front-end and back-end functionality and usability. Front-end functionality allows text to appear as the user speaks, which is useful for creating quick, simple documents but requires user corrections.

Back-end solutions, on the other hand, send the dictation to the voice recognition engine and return the text in blocks. This approach is better suited for larger or more technical audio files and is often processed with the help of an outsourcing partner.

Accuro offer a full, end-to-end solution which allows users to dictate on their phone, send to either speech recognition for a 10-minute turnaround, utilise hybrid speech recognition or send to a transcriber with experience as a secretary in their medical field.

Do you want a lite-version dictation workflow?

The dictation market has evolved, with users increasingly preferring simpler and often more affordable solutions, particularly those centered around mobile-based apps.

Accuro offer an integrated, end-to-end mobile and desktop-based ecosystem that doesn’t require any setup of cumbersome software that can become an issue when systems evolve or get upgraded. 

With Accuro on the NHS Toolkit, and conforming to all data security standards, the barrier to entry is lower than all of the other offerings on the market.

You have the information, what next?

If you haven’t already done so, you may need to make a decision sooner rather than later. The last thing you need is for your dictation management to halt, potentially causing backlogs in patient correspondence. 

Some enabling questions:

  1. Does my replacement system need to integrate with my PAS?
  2. Will I need to outsource transcription in the future? Do I have any current backlogs, and if so, what are the reasons?
  3. Do I want speech recognition, and if so, do I have the capability to manage it?
  4. Is my current hardware compatible with any new system?
  5. What are the cost differences between the various solutions?
  6. How simple is the transition to a new solution?

Starting a fresh?

An unsupported service carries risks, particularly regarding the security of patient-identifiable information. Due to a national shortage of trained medical secretaries and the impact of the Covid pandemic, many healthcare organizations, both private and public, are facing increased volumes of dictations but have reduced capacity for transcription.

When selecting a new provider, it is advisable for an organization to implement a crossover period during which clinical and non-clinical staff can acclimate to the new platform. During this period, outsourcing transcription to a provider experienced with Winscribe can help manage legacy dictations. Accuro has experience working with trusts using Winscribe to address dictation backlogs, whether at the departmental or trust-wide level.

Accuro’s profile:

Accuro is a specialist medical transcription service offering voice recognition, primarily delivered by expert UK-based NHS medical transcribers who specialize in healthcare dictation.

Accuro can securely access patient healthcare systems to transcribe audio, reducing administrative burdens and minimizing changes to operational workflows.

With over 20 years of experience in medical transcription across primary, secondary, and private healthcare sectors, Accuro is a trusted provider.

For more information about Accuro’s medical transcription service, click below: