Accuro Invoicing FAQs
To make things simple, we will create an invoice on your behalf each month, listing all the work you have done for us in the previous calendar month. You can always keep your own records to check against, but you won’t need to invoice us. We will send you this invoice by email on or before the fifth working day of the month.
Upon receipt of your first invoice, please send your bank details to email@example.com.
We do not confirm receipt of bank details due to the amount of transcribers we work with. If you’re unsure, please add a delivery receipt to your email. If we have received it, we will action it.
Any queries or new/updated bank details should be submitted via email by the 20th of each month. If you’ve not received a reply by the 22nd, please contact Accuro.
Payments are made on or before the 28th of each month.
For example, you will receive an invoice in the first week of February for work done in January and will then be paid on 28 February directly into your bank account. This gives you enough time to query anything with us if needs be.